Will the MedicalRecordCD.com CD work on my computer?
MedicalRecordCD.com can assure you that your MedicalRecordCD.com CD’s files will open on your system. The MedicalRecordCD.com CD will work on any Windows based operating system (minimum requirements = Pentium II). All Macs & Vista Operating Systems will need the file to be opened manually. Please note that the Mini Cd should only be inserted into a “Tray” CD-ROM/DVD-ROM Player and NOT be inserted into a slotted motorized player. Not complying with these guidelines can lead to computer damage. If you have a Slotted motorized CD-ROM/DVD-ROM Player, a larger "Full Sized" CD is recommended.
What should I do if my MedicalRecordCD.com CD does not work?
Once you receive your MedicalRecordCD.com CD we want you to examine the disk for accuracy. The disk should be placed in your CD drive. The disk will open automatically on your computer. If for some reason the disk does not open, remove the disk and restart your computer and try again. If the disk refuses to automatically open, please manually open the file. This will need to be done with Windows Vista operating systems & in Mac Computers. Any problems? Please contact our technical department for further assistance.
What exactly should be included on my MedicalRecordCD.com CD?
We suggest putting RECENT Health Records on your MedicalRecordCD.com CD. This CD should be re-produced on an annual basis after receiving your Annual Physical. Each Cd is dated so that you can differentiate each year's CD from one another.
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What should I do if anything happens to my MedicalRecordCD.com CD?
The MedicalRecordCD.com CD has important information on it. Please make sure that every step is taken to assure it’s safe being. If for any reason, the CD needs to be replaced, MedicalRecordCD.com will be happy to re-issue the CD Free along with a nominal $9.95 Shipping, Processing & Handling fee. This special replacement policy applies only to Previously Produced CD’s without ANY changes whatsoever & is limited to 2 replacements.
How do I get my Medical Records from my Doctor?
You have the right to receive copies of your Health Record from your Dr.
All you have to do is call your Dr’s Office and request a “Copy” of your Medical Reports… such as your recent Lab Reports & EKG etc. Please note that you will need to submit “FULL PAGE” 8.5 x 11’ pages to MedicalRecordCD.com for processing. Half Pages are not accepted and will be discarded.
How long will it take to receive my MedicalRecordCD.com CD?
MedicalRecordCD.com has revolutionized the Overall Health Record CD Process. We are the Premier Health Record Processing Company and constantly strive to be better. Presently, our patients are receiving their Cd’s within 2-3 weeks from the time of receipt at our facility providing that the file is complete. Unfortunately due to legal constraints, we must inform you that your cd will be shipped 4-6 weeks upon receipt of your file at our facility.
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How often should I update my MedicalRecordCD.com CD?
MedicalRecordCD.com suggests that a new CD be produced when any major changes take place with your health. Please consult with your Physician to determine if this new information should be included on your CD.
If I need help. Can I talk to a person on the telephone?
MedicalRecordCD.com believes you should be able to have all the tools necessary to bring your Health Record CD to reality. We believe you will have everything on our website necessary to place the order. If you should have any Questions, please feel free to contact us via email or telephone. If our Customer Service Agents are busy and you should leave a message, rest assured, your phone call will be returned.